Sunday:
"The best salespeople are great listeners - that's how you find out what the buyer wants."
Larry Wilson and Spencer Johnson
Monday:
"Of all the skills of leadership, listening is the most valuable - and one of the least understood. Most captains of industry listen only sometimes, and they remain ordinary leaders. But a few, the great ones, never stop listening. That's how they get word before anyone else of unseen problems and opportunities."
Peter Nulty
National Business Hall of Fame Fortune Magazine
Tuesday:
"You have to be willing sometimes to listen to some remarkable bad opinions. Because if you say to someone, 'that's the silliest thing I've ever heard; get on out of here! - then you'll never get anything out of that person again, and you might as well have a puppet on a string or a robot."
John Bryan
Wednesday:
"Silence is a source of great strength."
Lao Tzu
Thursday:
"Do not speak unless you can improve the silence."
Proverb quotes
Friday:
"The most basic and powerful way to connect to another person is to listen. Just listen. Perhaps the most important thing we ever give each other is our attention... A loving silence often has far more power to heal and to connect than the most well-intentioned words."
Rachel Naomi Remen
Saturday:
"To silence another, first be silent yourself."
Latin proverb
Sunday, July 12, 2009
"Silence." quotes of the Week #6 - 6th Round
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good listener,
listening,
listening quotes,
Silence,
silence quotes
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Implementing these ideas and posting quotes about them.
The success of your business reflects the amount of love you have for it. Want a more success business? Ask yourself if you can find a way to love it more. Love is the doorway, and you are the key. Remember: education changes everything.
Gleen Head
Best Practices:
'As early as 1960, Theodore Levitt wrote, in his marketing classic "Marketing Myopia", that customer service "involves more than good intentions or promotional tricks. It involves profound matters of human organization and leadership." (Enis, Cox & Mokwa, 1996)
http://www.col.org/pcf2/papers\bisschoff.pdf
| Frank Bettger | <------------> | Benjamin Franklin |
|---|---|---|
| Enthusiasm: Force yourself to act enthusiastic. | Temperance: Eat not to dullness; drink not to elevation. | |
| Order: Self Organization. Take more time to think and do things in the order of importance. | Silence: Speak not but what may benefit others or yourself; avoid trifling conversation. | |
| Think of other's interests. | Order: Let all your things have their places; let each part of your business have its time. | |
| Questions: Cultivate the art of asking questions. | Resolution: Resolve to perform what you ought; perform without fail what you resolve. | |
| Key issue. The most important secret of salesmanship is to find out what the others fellow wants, and then help him the best way to get it. | Frugality. Make no expense but to do good to others or yourself; i.e, waste nothing. | |
| Silence: Listen. Keep you avoid talking too much. | Industry - Lose no time; be always employed in something useful; cut off all unnecessary actions. | |
| Sincerity: Deserve confidence. | Sincerity: Use no hurtful deceit; think innocently and justly, and, if you speak, speak accordingly. | |
| Knowledge: Know your business and keep knowing your business | Justice: Wrong none by doing injuries, or omitting the benefits that are your duty. | |
| Appreciation & Praise | Moderation: Avoid extremes; forbear reseting injuries so much as you think they deserve. | |
| Smile: Happiness | Cleanliness: Tolerate no uncleanliness in body. Cloaths, or habitation. | |
| Remember faces and names. | Tranquility. Be not disturbed at trifles, or at accidents common or unavoidable. | |
| Service and prospecting. | Rarely use venery but for health or offspring, never to dulness, weakness, or the injury of your own or another's peace or reputation. | |
| Closing the sale: action. | Humility.. |
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