Sunday:
"The future belogs to those who see possibilities before they become obvious"
John Scully
Monday:
"You will find the key to success under the alarm clock."
Benjamin Franklin
Tuesday:
"Try to put well in practice what you already know. In so doing, you will, in good time, discover the hidden things you now inquire about."
Remy de Gourmont
Wednesday:
"So, how do you engage someone who is completely unfamiliar with what you do? The same way you engage a child. Simplify the concept, making connections to things in their realm of experience."
Lorraine Ball
Thursday:
"The key to a good life is to keep it simple, yet creating simplicity is such a complex issue."
Master Jin Kwon
Friday:
"A complaint is a gift. It is how you thank the giver of the gift that strengthens the relationship."
Antoinette Bisschoff
Saturday:
"I think that the quote 'What gets measured, gets done' is very dangerous but it encourages people to measure everything, rather than what's important. I prefer the quote "Not everything that counts can be counted and not everything that is counted counts."
Jonathan
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Implementing these ideas and posting quotes about them.
The success of your business reflects the amount of love you have for it. Want a more success business? Ask yourself if you can find a way to love it more. Love is the doorway, and you are the key. Remember: education changes everything.
Gleen Head
Best Practices:
'As early as 1960, Theodore Levitt wrote, in his marketing classic "Marketing Myopia", that customer service "involves more than good intentions or promotional tricks. It involves profound matters of human organization and leadership." (Enis, Cox & Mokwa, 1996)
http://www.col.org/pcf2/papers\bisschoff.pdf
| Frank Bettger | <------------> | Benjamin Franklin |
|---|---|---|
| Enthusiasm: Force yourself to act enthusiastic. | Temperance: Eat not to dullness; drink not to elevation. | |
| Order: Self Organization. Take more time to think and do things in the order of importance. | Silence: Speak not but what may benefit others or yourself; avoid trifling conversation. | |
| Think of other's interests. | Order: Let all your things have their places; let each part of your business have its time. | |
| Questions: Cultivate the art of asking questions. | Resolution: Resolve to perform what you ought; perform without fail what you resolve. | |
| Key issue. The most important secret of salesmanship is to find out what the others fellow wants, and then help him the best way to get it. | Frugality. Make no expense but to do good to others or yourself; i.e, waste nothing. | |
| Silence: Listen. Keep you avoid talking too much. | Industry - Lose no time; be always employed in something useful; cut off all unnecessary actions. | |
| Sincerity: Deserve confidence. | Sincerity: Use no hurtful deceit; think innocently and justly, and, if you speak, speak accordingly. | |
| Knowledge: Know your business and keep knowing your business | Justice: Wrong none by doing injuries, or omitting the benefits that are your duty. | |
| Appreciation & Praise | Moderation: Avoid extremes; forbear reseting injuries so much as you think they deserve. | |
| Smile: Happiness | Cleanliness: Tolerate no uncleanliness in body. Cloaths, or habitation. | |
| Remember faces and names. | Tranquility. Be not disturbed at trifles, or at accidents common or unavoidable. | |
| Service and prospecting. | Rarely use venery but for health or offspring, never to dulness, weakness, or the injury of your own or another's peace or reputation. | |
| Closing the sale: action. | Humility.. |
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