My way to succeed

Sunday, August 30, 2009

"Remember Faces & Names." quotes of the Week #11 - 6th Round

Sunday:
REPEAT: "Respond to the name with 'Hello, Bill' (taking care to substitute the person's actual name for 'Bill'.)

Monday:
USE: "Say something to the person immediately, using the name you just learned: 'Bill, your are working on Metronome, as I recall. Was that your team that saved our necks last month.?"

Tuesday:
"If you want to win friends, make it a point to remember them. If you remember my name, you pay me a subtle compliment; you indicate that I have made and impression on you. Remember my name and you add to my feeling of importance."
Dale Carnegie


Wednesday:
"The Name-Faced method for remembering a person's name includes 5 simple steps. Here they are:
1. Get the name.
2. Make the name concrete.
3. Find a distinctive feature on their face.
4. Make a mental picture connecting the name with the face.
5. Review the association.

Thursday:
"Evaluate - Is there something unique about this person? Do they look like anyone I know? Do I know others with their same name? I'm focusing on first name here, though a unique last name can be really helpful too. Or a last name that rhymes with their first name. Or the same first letter. Try to picture the name. I actually think about typing the name on my computer keyboard and it helps me remember it. I evaluate where on the keyboard each letter is."

Friday:
"Ask questions - I like to get to know the person a little more, so I ask some questions of the person. Where they're from, what they do, what they're looking forward to about the conference. Something interesting about them. This is also a great opportunity to repeat their name a few more times, to keep it in my head."

Saturday:
"Deliver them to someone else - If you can introduce someone to somebody else and use their correct name (pronounce the last name too if you think you have it) and a few cool things about them (this is where your questions come in), you can remember someone forever... and you can be memorable to them. Deliver the other person with a smile, a nod, a handshake, a hug, whatever makes you (and them) comfortable."

Extra:
"Smile and walk away - Now that you've learned someone's name, and a little bit about them, and introduced them to someone else, now is the perfect time to meet the next person. Just smile and walk away, knowing you've made another connection, and you've connected your new acquaintance to another new person too."

Monday, August 24, 2009

"Smile: Happiness." quotes of the Week #10 - 6th Round

Smile. It is a simple act, but sometimes takes a lot of effort. A smile can cause boundaries to melt, hearts to warm up, and distances to reduce. Why don't we smile more often? Is it too tough to smile? The answer lies in our attitude towards life. If we are more accepting of situations, we will be able to smile more easily. Always wear a smile. Remember, without your smile, your attire is incomplete.

Sunday:
"A smile is a curve that sets everything straight."
Phyllis Diller

Monday:
"Every time you smile at someone, it is an action of love, a gift to that person, a beautiful thing."

Tuesday:
"We tend to forget that happiness doesn't come as a result of getting something we don't have, but rather of recognizing and appreciating what we do have."
Frederick Keoniq

Wednesday:
"The Constitution only guarantees the American people the right to pursue happiness. You have to catch it yourself."

Thursday:
"Most people would rather be certain they're miserable, than risk being happy."
Robert Anthony

Friday:
"If you have nothing else to do, look about you and see if there isn't something close at hand that you can improve! It may make you wealthy, though it is more likely that it will make you happy."

Saturday:
"Happiness is nothing more than good health and a bad memory."

Sunday, August 16, 2009

"Appreciation & Praise." quotes of the Week #9 - 6th Round

Sunday:
"Appreciate everything your associates do for the business. Nothing else can quite substitute for a new well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune."

Monday:
"Admonish your friend privately, but praise them openly."

Tuesday:
"Few people have the wisdom to prefer the criticism that would do them good, to the praise that deceives them."

Wednesday:
"A heap of epithets is poor praise: the praise lies in the facts, and in the way of telling them."

Thursday:
"If you treat an individual... as if he were what he ought to be and could be, he will become what he ought to be and could be."

Friday:
"Make it a habit to tell people thank you. To express your appreciation, sincerely and without the expectation of anything in return. Truly appreciate those around you, and you'll soon find many others around you. Truly appreciate life, and you'll find that you have more of it."

Saturday:
"Feeling appreciated is one of the most important needs that people have. When you share with someone your appreciation and gratitude, they will not forget you. Appreciation will return to you many times."

Thursday, August 13, 2009

Frank Bettger wrote one of the best book on selling ever! It’s called How I Raised Myself From Failure To Success In Selling. He describes how he was on the verge of giving up on a career in sales. He found himself deep in despair. Then he started to discover these secrets, one by one.

Ben Franklin chose thirteen virtues that he wanted to make daily habits. Frank Bettger, the pro baseball player turned salesperson, practiced these thirteen secrets to turn his sales career around.

So here are Frank Bettger’s Thirteen Secrets To Success In Sales:

#1 – Enthusiasm
If you don’t FEEL enthusiastic, ACT enthusiastic. Soon, you’ll BE enthusiastic. Double your enthusiasm and you’ll probably double your income.

#2 – Order (self-organization)
Set aside time to plan how you will spend your time. Think about what’s most important. Then do those things first.

#3 – Think in terms of others’ interests
Find out what your prospect wants. Show him or her how to get it.

#4 – Questions
Questions get you further than comments. Let your prospect talk while you discover his or her wants.

#5 – Key issue
Find the prospect’s basic need or main interest. Then focus solely on it! Ask “why” and “in addition to that” to discover the key issue.

#6 – Silence (listen)
Good listening works magic in selling. Listen intently intentionally!

#7 – Sincerity (deserve confidence)
If you don’t believe in what you’re selling, neither will your prospect. Give your prospect the service you would want.

#8 – Knowledge of my business
Keep your mind young by continuing to learn about your business.

#9 – Appreciation and praise
Show people you believe in them and expect great things. Don’t go overboard – just give them your honest appraisal.

#10 – Smile (happiness)
Smile your best smile at everyone you see. Think about all the things you have to be thankful for … and smile. The world will smile with you.

#11 – Remember names and faces
Take a mental photograph of the person’s name. Repeat it immediately in the conversation and then silently to yourself. Associate his or her name and profession.

#12 – Service and prospecting
Take care of them and they will take care of you. Follow-up on all leads immediately.
Set up for your next contact on this contact.

#13 – Closing the sale (action)
Proceed through the sales process – Attention, Interest, Desire, Close. Conclude your presentation with the magical question, “How do you like it?” Welcome objections. Don’t be afraid to ask for the money.

Source:

Implementing these ideas and posting quotes about them.

The success of your business reflects the amount of love you have for it. Want a more success business? Ask yourself if you can find a way to love it more. Love is the doorway, and you are the key. Remember: education changes everything. Gleen Head

Frank Bettger <------------>Benjamin Franklin
Enthusiasm: Force yourself to act enthusiastic.Temperance: Eat not to dullness; drink not to elevation.
Order: Self Organization. Take more time to think and do things in the order of importance. Silence: Speak not but what may benefit others or yourself; avoid trifling conversation.
Think of other's interests.Order: Let all your things have their places; let each part of your business have its time.
Questions: Cultivate the art of asking questions.Resolution: Resolve to perform what you ought; perform without fail what you resolve.
Key issue. The most important secret of salesmanship is to find out what the others fellow wants, and then help him the best way to get it.Frugality. Make no expense but to do good to others or yourself; i.e, waste nothing.
Silence: Listen. Keep you avoid talking too much.Industry - Lose no time; be always employed in something useful; cut off all unnecessary actions.
Sincerity: Deserve confidence.Sincerity: Use no hurtful deceit; think innocently and justly, and, if you speak, speak accordingly.
Knowledge: Know your business and keep knowing your businessJustice: Wrong none by doing injuries, or omitting the benefits that are your duty.
Appreciation & PraiseModeration: Avoid extremes; forbear reseting injuries so much as you think they deserve.
Smile: HappinessCleanliness: Tolerate no uncleanliness in body. Cloaths, or habitation.
Remember faces and names.Tranquility. Be not disturbed at trifles, or at accidents common or unavoidable.
Service and prospecting.Rarely use venery but for health or offspring, never to dulness, weakness, or the injury of your own or another's peace or reputation.
Closing the sale: action.Humility..

Best Practices: 'As early as 1960, Theodore Levitt wrote, in his marketing classic "Marketing Myopia", that customer service "involves more than good intentions or promotional tricks. It involves profound matters of human organization and leadership." (Enis, Cox & Mokwa, 1996) http://www.col.org/pcf2/papers\bisschoff.pdf